Privacy

1. Who we are

fuzzyd.co.uk is maintained and operated by Prudent Plus Limited.

Prudent Plus Limited is registered in England and Wales under company number 10104295.

Our registered office is:

Prudent Plus Limited
Booths Hall
Booths Park
Knutsford
Cheshire
WA16 8GS

For the personal information collected directly through fuzzyd.co.uk, Prudent Plus Limited is normally the data controller. This means that we determine why and how that personal information is used.

For privacy enquiries, you can contact us using the protected email link below:

2. Our relationship with the insurance comparison service

Prudent Plus Limited acts as an introducer appointed representative of Seopa Ltd, which trades as Quotezone.

Seopa Ltd is based at:

Blackstaff Studios
Floor 4
8–10 Amelia Street
Belfast
BT2 7GS

Seopa Ltd is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 313860. Regulatory information can be checked using the Financial Conduct Authority's Financial Services Register.

Where fuzzyd.co.uk provides a link or button allowing you to compare insurance quotations, the insurance comparison service is provided by Seopa Ltd or its relevant service partners.

Personal information that you enter into the insurance comparison service may therefore be collected and processed separately from fuzzyd.co.uk. The privacy information provided by the comparison service should be read before submitting personal information to it.

Prudent Plus Limited does not make decisions about whether an insurer will offer you a policy, the premium charged, the terms offered or whether an insurance claim will be accepted.

3. Information we may collect

The information we collect depends on how you use fuzzyd.co.uk.

Information you give us

If you contact us directly, we may receive information such as:

• your name;
• your email address;
• your telephone number, if you choose to provide it;
• the contents of your enquiry;
• information about the vehicle or insurance matter you ask us about; and
• any other information you voluntarily provide.

Please do not send sensitive personal information, payment-card details, passwords or documents containing information that we have not asked you to provide.

Technical information

Like most websites, our web server may automatically record limited technical information when you visit the site. This can include:

• your IP address;
• browser type and version;
• device type;
• operating system;
• date and time of access;
• pages requested;
• referring webpage; and
• information required to maintain the security and operation of the website.

Some of this information may constitute personal data where it can be associated with an identifiable individual.

4. Why we use personal information

We may process personal information for the following purposes:

• to operate and maintain fuzzyd.co.uk;
• to respond to enquiries you send to us;
• to provide information you request;
• to provide links or introductions to relevant insurance comparison services;
• to maintain the security of the website and prevent misuse, fraud or malicious activity;
• to diagnose technical problems;
• to maintain records where reasonably necessary;
• to comply with legal and regulatory obligations; and
• to establish, exercise or defend legal claims where necessary.

5. Our lawful bases for using personal information

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

Legitimate interests

We may process information where it is necessary for legitimate business purposes and those interests are not overridden by your rights and freedoms. These purposes can include operating and securing our website, responding to ordinary enquiries, preventing misuse and maintaining appropriate business records.

Taking steps at your request

Where you contact us because you are considering obtaining a service, processing may be necessary in order to take steps at your request before entering into a contract.

Legal obligation

We may process or retain information where necessary to comply with a legal, regulatory, accounting or other obligation that applies to us.

Consent

Where the law requires consent, for example for certain types of non-essential cookies or electronic marketing, we will seek consent before carrying out that processing.

Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

6. Insurance quotation information

fuzzyd.co.uk may contain buttons or links that take you to an insurance comparison service.

When you follow one of these links, you may be asked by the comparison-service provider to supply information such as your:

• name and contact information;
• date of birth;
• address;
• driving licence information;
• vehicle details;
• driving and claims history;
• occupation;
• insurance requirements; and
• other information needed to obtain quotations.

Unless expressly stated otherwise at the point of collection, information entered directly into an external insurance comparison service is collected by the organisation operating that service rather than by Prudent Plus Limited through fuzzyd.co.uk.

You should read the privacy information displayed by that service before providing your information.

7. Who we may share information with

We do not sell personal information to third parties.

Where necessary and lawful, personal information collected by us may be shared with:

• companies providing website hosting, email, technical or security services to us;
• professional advisers such as accountants, solicitors or compliance advisers where necessary;
• regulators, law-enforcement bodies, courts or other authorities where disclosure is required or permitted by law;
• Seopa Ltd where this is necessary in connection with our relationship as an introducer appointed representative or to deal with an enquiry concerning its comparison service; and
• other organisations where you have specifically asked or authorised us to make a disclosure.

Third parties processing information on our behalf are expected to handle personal information securely and only for the relevant purpose.

8. Commission and introductions

Prudent Plus Limited may receive commission where a visitor we introduce goes on to purchase an insurance policy through the comparison service. This does not normally result in an additional charge being made to you by Prudent Plus Limited.

The fact that we may receive commission does not change your rights under data protection law.

9. Cookies and similar technologies

Cookies are small files that websites can place on a device when the site is visited.

fuzzyd.co.uk may use cookies that are strictly necessary for the website to function correctly, maintain security or remember choices that are essential to a service you request.

If we use analytics, advertising, behavioural tracking or other non-essential cookies, we will provide appropriate information about those technologies and, where required, ask for your consent before they are placed or accessed.

You can also control or delete cookies through your browser settings. Blocking certain cookies may affect the way some website features operate.

If a separate cookie notice or cookie-preference tool is displayed on fuzzyd.co.uk, that information should be read together with this privacy policy.

10. Links to other websites

fuzzyd.co.uk contains links to websites and services operated by other organisations, including insurance comparison providers, insurers, regulators and information services.

Once you follow a link to another organisation's website, that organisation may collect and use information under its own privacy policy.

Prudent Plus Limited is not responsible for the privacy practices of independent third-party websites. We recommend reading their privacy information before submitting personal information.

11. How long we keep personal information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, and where necessary to meet legal, regulatory, accounting, security or dispute-resolution requirements.

The appropriate retention period depends on the nature of the information and why it is held.

For example, correspondence may be retained for a reasonable period after an enquiry has been concluded where this is necessary to maintain an appropriate record of the communication, deal with subsequent questions, meet regulatory requirements or establish or defend legal rights.

Server and security records may be retained for shorter periods unless they need to be preserved for the investigation of suspicious or unlawful activity.

When information is no longer required, we will take reasonable steps to delete it or anonymise it.

12. Keeping information secure

We take reasonable technical and organisational measures designed to protect personal information against accidental loss, unauthorised access, alteration, disclosure or misuse.

However, no website, internet connection, email system or method of electronic storage can be guaranteed to be completely secure.

You should avoid sending confidential or sensitive information by ordinary email unless it is necessary and you are comfortable doing so.

13. International transfers

Some organisations that provide technology, hosting, communications or other services may process information outside the United Kingdom.

Where personal information is transferred internationally and UK data protection law requires safeguards, we will take reasonable steps to ensure an appropriate transfer mechanism or other lawful safeguard is in place.

Where you provide personal information directly to a third-party insurance or comparison service, its own privacy notice should explain any international transfers for which that organisation is responsible.

14. Your data protection rights

Depending on the circumstances and the lawful basis being relied upon, UK data protection law may give you rights including the right to:

• ask whether we hold personal information about you;
• request access to personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to erase personal information in certain circumstances;
• ask us to restrict the way personal information is processed in certain circumstances;
• object to certain types of processing;
• receive certain information in a portable format where the right to data portability applies; and
• withdraw consent where processing is based on consent.

These rights are not absolute and may not apply in every situation.

If you wish to exercise a data protection right, contact us using the protected email link in the “Who we are” section above.

We may need to take reasonable steps to confirm your identity before disclosing or changing personal information.

15. Automated decision-making

Prudent Plus Limited does not use information collected directly through fuzzyd.co.uk to make decisions about insurance eligibility, insurance premiums or whether an insurance policy will be offered.

Insurance providers and comparison services may use automated systems, profiling or risk assessment when calculating insurance quotations or determining eligibility. Where another organisation carries out that processing, its own privacy notice should explain its use of automated decision-making where required by law.

16. Marketing

We will not use personal information to send electronic direct marketing unless we have an appropriate lawful basis and comply with the applicable rules governing electronic marketing.

Where consent is required, we will seek it before sending that marketing.

You may ask us to stop sending direct marketing at any time.

You have an absolute right to object to the use of your personal information for direct marketing.

17. Children's information

fuzzyd.co.uk is intended for people seeking information about motor insurance and driving-related matters and is not designed as a service directed at children.

We do not knowingly seek to collect personal information from children through the website.

18. Changes to this privacy policy

We may update this privacy policy when our services, technology, legal obligations or use of personal information changes.

The latest version will be published on this page and the “Last updated” date will be changed when appropriate.

We recommend checking this page occasionally if you use the website regularly.

19. Complaints about how we use personal information

If you have a concern about the way Prudent Plus Limited has handled your personal information, please contact us first so that we have an opportunity to investigate the matter.

You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).

Further information about making a data protection complaint is available from the Information Commissioner's Office.

20. Contact us about privacy

If you have a question about this privacy policy, the information we hold about you or your data protection rights, please contact:

Prudent Plus Limited
Booths Hall
Booths Park
Knutsford
Cheshire
WA16 8GS

Email: